HELP DESK
Our team is here to help! Below, you’ll find answers to the most common questions. If you need further assistance, feel free to reach out via email at the bottom of the page—we’ll be happy to assist you.
ORDER QUESTIONS
What is the average shipping time?
We process all orders within 24 hours. Due to high demand during special sales, shipping may take slightly longer than usual.
Once shipped, your order typically arrives within 6-9 days. We know waiting isn’t always fun, but we promise—it’s worth it! You’re getting premium quality at an unbeatable discount. Thank you for your patience!
What is the shipping cost?
Shipping is 100% free! No hidden fees—just quality delivered straight to your door.
How do I track my order?
As soon as your order is processed, you’ll receive a tracking link via email. If you don’t see it, check your junk/spam folder. Still can’t find it? Contact us via the form below, and we’ll resend it ASAP.
Where can I read the company policies?
We value transparency. You can read our detailed policies here:
I have not received my package yet, and it has passed the expected shipping time.
We work hard to ship every order on time, but during peak periods (Christmas, Father’s Day, Black Friday), delays may happen. If your order is late, please reach out via the form below—we’ll get it sorted for you!
I have not received my ‘’order confirmation’’ or ‘’tracking info’’ email.
First, check your junk or spam folder. If you still can’t find it, reach out to us via the contact form below, and we’ll resend it right away.
On the tracking page it says delivered, but I have not received anything.
• Wait 1-2 more days—sometimes carriers update the status early.
• Still nothing? Contact us below, and we’ll help you track it down!
How do I cancel my order?
Yes, but only within 4 hours of placing it. After that, your order will already be in process and cannot be canceled. If needed, you can still return it—just fill out the form below, and our team will assist you within 24 hours.
BELT QUESTIONS
How do I shorten my belt?
Shortening your belt is quick and easy:
1. Cut off the extra length on the buckle side.
2. Secure the buckle by closing the lid.
3. Enjoy your perfect fit!
👉 See the step-by-step guide here
How much should I cut off to shorten my belt?
It depends on your waist size. We recommend trimming gradually—cut a little at a time until you find the perfect fit. For guidance, check the measurement marks on the inside of the strap to help you cut precisely.
What materials are the belts made out of?
Our belts are crafted from high-quality split leather. The outer layer is 100% natural cowhide leather, while the inner layer is reinforced for durability and longevity. This design enhances the belt’s lifespan and minimizes waste.
The buckles are made from premium metal, ensuring long-lasting strength and a polished look.
Maximum length: 50 inches long (130cm), 1.4 inches wide (3,5cm),
Once you wear a Buckley Belt, you won’t want anything else!
Does the belt come with a warranty?
Yes! Every Buckley Belt comes with a 10-year warranty.
If you ever have an issue, just contact us—we’ll replace it for free. No hassle, no worries.
How do I take off my belt?
Removing your Buckley Belt is quick and easy:
For men’s belts: Press and hold the button on the side of the buckle to release the strap.
For women’s belts: Lift and hold the upper lever on the buckle to release the strap.
Is the belt nickel-free?
No, our belts contain nickel. If you have a nickel allergy, please keep this in mind before purchasing.
NEED MORE HELP? CONTACT US!
Our team is here to assist you with any questions or concerns. If you need further assistance, please don't hesitate to reach out to us.
We reply to all emails within 24 hours.
We're here to help!