Privacy policy
Overview
This website is operated by Buckley Belts LLC. Throughout this Privacy Policy, the terms “we”, “us” and “our” refer to Buckley Belts LLC.
At Buckley Belts, we care about your privacy. This Privacy Policy explains what personal information we collect, how we use it, when we share it, how long we keep it and what rights you may have under applicable privacy laws.
By visiting our website, using our services, placing an order or contacting us, you acknowledge that your personal information may be processed as described in this Privacy Policy.
This Privacy Policy applies to www.buckleybelts.com and to the personal information we process in connection with our website, store, customer service, marketing, order fulfillment and related services.
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
1 - Information We Collect
We may collect personal information that you provide directly to us, personal information collected automatically when you use our website and personal information we receive from third parties.
This may include your name, email address, phone number, billing address, shipping address, payment-related information, order details, account information, communication history, return or support requests, reviews, survey responses and any other information you choose to provide.
When you visit our website, we may also collect technical and usage information, such as your IP address, device information, browser type, operating system, pages viewed, referral source, session data, cookie identifiers and information about how you interact with our website.
We may receive information from service providers and third-party platforms, including payment providers, shipping providers, analytics tools, advertising platforms, social media platforms, fraud prevention tools and customer support tools.
2 - How We Use Information
We use personal information to operate our business, provide our services and improve your experience with Buckley Belts.
This includes processing and fulfilling orders, accepting payments, arranging shipping, handling returns and refunds, providing customer support, communicating with you, managing your account, preventing fraud, improving our website, analyzing performance, personalizing your experience, sending marketing communications where permitted, showing relevant ads, complying with tax and legal obligations and protecting our rights, customers, business and website.
We do not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy, unless permitted or required by law.
3 - Legal Basis
Where required by applicable law, we rely on a legal basis to process your personal information.
We may process your information because it is necessary to perform a contract with you, such as processing your order, payment, shipment, return or customer service request.
We may process your information because we have a legitimate interest, such as operating and improving our website, preventing fraud, securing our services, analyzing business performance, communicating with customers and conducting marketing where permitted.
We may process your information because you have given consent, such as for certain marketing communications, cookies or tracking technologies where consent is required.
We may also process your information because we are legally required to do so, including for tax, accounting, product safety, compliance, customs, regulatory or law enforcement purposes.
4 - Orders, Payments and Fulfillment
When you place an order, we process the information needed to complete your purchase and deliver your products.
This may include your contact details, shipping address, billing details, order information, payment status, fraud checks, delivery information and customer service communications.
Payment information is processed by our payment providers. We do not directly store full payment card details on our own systems. Payment processing may be subject to the privacy policies and security standards of the relevant payment provider.
We may share order and delivery information with fulfillment partners, warehouses, carriers, customs brokers and other service providers needed to process, ship, track and deliver your order.
5 - Marketing and Advertising
If you sign up for our newsletter, create an account, place an order, interact with our website or otherwise provide your information, we may use your information to send you marketing communications where permitted by law.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
We only send SMS marketing communications to individuals who have provided the appropriate consent where required by applicable law. Providing a phone number during checkout or placing an order does not, by itself, constitute consent to receive SMS marketing messages.
We may use advertising platforms, pixels, cookies, scripts and similar technologies to measure performance, optimize campaigns, build audiences, show relevant ads and understand how customers interact with our website.
These partners may include Meta, Google and AppLovin. They may collect or receive information from our website, such as device information, browser information, IP address, cookie identifiers, page views, website interactions, purchase activity and event data, where permitted by law and subject to your consent choices.
For more information about how these partners collect and use information, please visit:
Meta: https://www.facebook.com/privacy/policy/
Google: https://policies.google.com/privacy
AppLovin: https://legal.applovin.com/privacy
Where consent is required for marketing cookies, pixels or tracking technologies, we will request consent through our cookie banner or other consent mechanism.
6 - Cookies and Tracking
We use cookies and similar technologies to operate our website, remember preferences, analyze traffic, measure performance, support advertising, improve our services and provide a better shopping experience.
Some cookies are necessary for the website to function. Other cookies, such as analytics, advertising or social media cookies, may require your consent depending on your location.
You can manage cookies through your browser settings and, where available, through our cookie banner or cookie preferences tool.
Please note that disabling certain cookies may affect the functionality of our website.
7 - Sharing with Third Parties
We may share personal information with trusted third parties when necessary to operate our website, provide our services, process transactions, fulfill orders, conduct marketing, comply with the law, or protect our business.
These third parties may include Shopify, payment providers, fraud prevention providers, shipping carriers, fulfillment partners, return warehouses, customer support tools, analytics providers, advertising platforms, email and SMS marketing providers, professional advisors, tax advisors, legal advisors, accounting providers, IT providers, and government authorities where required by law.
We do not sell your personal information in the traditional sense. However, certain advertising or analytics activities may be considered “sharing”, “selling”, or targeted advertising under some privacy laws. Where required by applicable law, you may have the right to opt out of such activities.
Mobile Information and SMS Consent
We will not share your mobile phone number, mobile information, or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent are excluded from all other categories of personal information shared with third parties for their own marketing or promotional purposes.
We may share mobile information with trusted service providers, including our SMS messaging platform, solely to facilitate the delivery, operation, and management of our SMS communications on our behalf. These service providers are not authorized to use this information for their own marketing or promotional purposes.
Any sharing of mobile information or SMS consent will be handled in accordance with applicable privacy laws and the practices described in Section 11 of this Privacy Policy.
8 - International Transfers
Buckley Belts sells worldwide and works with service providers in multiple countries.
Your personal information may be processed, stored or transferred outside your country or region, including to the United States and other countries where we or our service providers operate.
Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.
9 - Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include keeping information for order fulfillment, customer service, returns, fraud prevention, marketing, tax, accounting, legal, product safety, dispute resolution and compliance purposes.
We may retain certain order, invoice and transaction information for longer where required by tax, accounting or legal obligations.
When personal information is no longer needed, we will delete, anonymize or securely retain it in accordance with applicable law and our internal retention practices.
10 - Your Rights
Depending on your country, state or place of residence, you may have certain rights regarding your personal information.
These rights may include the right to request access to your personal information, correction of inaccurate information, deletion of your information, restriction of processing, objection to processing, withdrawal of consent, data portability, opt-out of certain marketing or targeted advertising activities and the right to lodge a complaint with a competent privacy authority.
These rights are not absolute and may be subject to legal exceptions. For example, we may need to retain certain information to complete an order, comply with tax obligations, prevent fraud, resolve disputes or meet legal requirements.
To exercise your rights, please contact us using the contact details at the bottom of this Privacy Policy.
11 - Email and SMS Communications
If you subscribe to our newsletter, sign up for marketing, place an order, or otherwise provide your contact details, we may send you email communications where permitted by applicable law.
SMS Marketing and Consent
If you explicitly opt in to receive SMS marketing communications from Buckley Belts, we may send you promotional text messages, including special offers, product announcements, discounts, and other marketing updates.
Consent to receive SMS marketing messages is not a condition of purchasing any products or services.
Message frequency may vary. Message and data rates may apply.
You can opt out of receiving SMS marketing messages at any time by replying STOP to any marketing text message. For assistance, reply HELP or contact us at help@buckleybelts.com.
Mobile Information and Data Sharing
We will not share your mobile information or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.
All other categories of personal information exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for their own marketing or promotional purposes.
We may share mobile information with trusted service providers, including our SMS messaging platform, solely to facilitate the delivery, operation, and management of our SMS communications on our behalf. These service providers are not authorized to use this information for their own marketing purposes.
Transactional Communications
We may send transactional communications, such as order confirmations, shipping updates, account notices, return updates, and customer service messages, where permitted by applicable law.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Opting out of marketing communications does not necessarily prevent us from sending essential transactional or service-related communications.
12 - Reviews, Social Media and User Content
If you submit a review, photo, video, comment, testimonial, social media tag, feedback or other content, we may process the personal information included in that content.
If you interact with us through social media platforms, those platforms may also process your information under their own privacy policies.
We are not responsible for the privacy practices of third-party social media platforms or websites.
13 - Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
These measures may include access controls, encryption, secure systems, monitoring and internal policies.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and you are responsible for keeping your account credentials and access details confidential.
14 - Children
Our website and services are not intended for children under the age of majority in their country, state or province of residence.
We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
15 - Legal Requests and Compliance
We may disclose personal information if required to do so by law, regulation, court order, subpoena, government request, tax authority, law enforcement request or other legal process.
We may also disclose information where we believe it is necessary to protect our rights, property, customers, business, website, safety or legal interests.
16 - Third-Party Websites
Our website may contain links to third-party websites, platforms, tools or services.
We are not responsible for the privacy practices, content, policies or security of third-party websites or services. We recommend reviewing their privacy policies before providing personal information to them.
17 - Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on this page. If we make material changes, we may notify you where required by law.
Your continued use of our website or services after changes are posted means that you acknowledge the updated Privacy Policy.
18 - Contact Information
Questions about this Privacy Policy or privacy-related requests should be sent to us at:
Buckley Belts LLC
30 N. Gould St. Suite R
Sheridan,
WY 82801
United States
help@buckleybelts.com
